I’m Elaine Zhou, a Senior Product Designer at Udemy with a robust background in UX design, leadership, and AI entrepreneurship.
My career spans designing user-centered solutions that optimize conversion & monetization, enhance payment experiences, and drive measurable business growth. At Udemy, I’ve contributed to high-impact projects like the Udemy homepage redesign, checkout optimization, and enterprise product Team Plan 2.0.
As an AI product entrepreneur at MockAI, I merge product design, strategy, and fundraising to bring innovative ideas to life.
I also share my expertise as a mentor at ADPList and UXGO, helping aspiring designers grow their skills and navigate the field.
July 2022 - Present
Seattle, Washington
Redesigned Udemy’s homepage for 14 regions, driving a 2.41% increase in GMV and 7.7% user growth. Led the "Team Plan" overhaul, boosting Trial to Paid conversions by 102%. Improved subscription growth by 13.8% through the "Personal Plan" flow, informed by user research. Enhanced design system consistency and mentored an intern to optimize the checkout process, significantly increasing conversion rates.
May 2024 - Present
Seattle, Washington
Directed product strategy and design for MockAI, focusing on mock interviews for engineers. Led the landing page creation and overall UX, ensuring a smooth user experience. Refined the product through user research and secured funding by engaging investors, fueling the startup’s growth.
Jan 2022 - July 2022
Redmond, Washington
Led the design of M365 Organization Messages from concept to Public Preview, including messaging features, dashboard management, and data visualization. Developed illustration components to enhance design system consistency and usability. Created impactful marketing visuals for the Windows 11 launch, supporting a successful release.
Jun 2021 - Sep 2021
Carlsbad, California
Iterated account management features for web and mobile apps that responded to 85% positive response rate in usability tests. Improved design culture by creating presentation templates and facilitating bi-weekly design jams for a 40-member team.
Sep 2019 - Sep 2020
McLean, Virginia
Drove growth and engagement by designing and launching 6 new features, including video feeds and comments, leading to 270k+ new users in 12 months.Revamped the user registration process, cutting sign-up time by 31 seconds and sign-in time by 16 seconds, and reduced app abandonment rates by 14% through improved onboarding.Boosted user retention by 19% in 6 months through data-driven design decisions based on Google Analytics insights.
Sep 2018 - Jan 2019
Beijing, China
Drove growth and engagement by analyzing website performance and user insights, updating the product manager persona to guide strategy.Developed growth plans for TopBuzz creators, enhancing engagement through user research and feedback, and optimizing the user experience.
Sep 2020 - Jun 2022
Seattle, Washington
Sep 2016 - Jun 2019
San Diego, California